{"id":1452,"date":"2025-02-19T07:22:37","date_gmt":"2025-02-19T07:22:37","guid":{"rendered":"https:\/\/maydonozdoner.com\/?p=1452"},"modified":"2025-03-21T08:37:40","modified_gmt":"2025-03-21T08:37:40","slug":"a-c-e-awards-2025te-maydonoz-donere-musteri-memnuniyeti-odulu","status":"publish","type":"post","link":"https:\/\/maydonozdoner.com\/en\/a-c-e-awards-2025te-maydonoz-donere-musteri-memnuniyeti-odulu\/","title":{"rendered":"A.C.E Awards 2025\u2019te Maydonoz D\u00f6ner\u2019e m\u00fc\u015fteri memnuniyeti \u00f6d\u00fcl\u00fc"},"content":{"rendered":"<p><strong>D\u00f6ner sekt\u00f6r\u00fcn\u00fcn \u00f6nde gelen markalar\u0131ndan Maydonoz D\u00f6ner, A.C.E Awards 2025 \u00d6d\u00fclleri\u2019nde m\u00fc\u015fteri memnuniyeti \u00f6d\u00fcl\u00fcn\u00fcn sahibi oldu.<\/strong><\/p>\n<p>\u015eikayet Var\u2019\u0131n d\u00fczenledi\u011fi ve m\u00fc\u015fteri memnuniyetini \u00f6n planda tutan markalar\u0131n \u00f6d\u00fcllendirildi\u011fi A.C.E Awards 2025 \u00d6d\u00fclleri sahiplerini buldu. \u0130stanbul\u2019da d\u00fczenlenen \u00f6d\u00fcl t\u00f6renine T\u00fcrkiye\u2019den, sekt\u00f6r\u00fcnde \u00f6nde gelen markalar ve y\u00f6neticileri kat\u0131ld\u0131. Restoran sekt\u00f6r\u00fcnde m\u00fc\u015fteri memnuniyetine \u00f6nem veren markalar aras\u0131nda yer alan Maydonoz D\u00f6ner, t\u00f6rende \u2019Silver\u2019 \u00f6d\u00fcl\u00fcn\u00fcn sahibi oldu.<\/p>\n<p><strong>&#8220;Sorun potansiyelleri m\u00fc\u015fterileri mutlu m\u00fc\u015fterilere d\u00f6n\u00fc\u015ft\u00fcrd\u00fck&#8221;<\/strong><\/p>\n<p>Maydonoz D\u00f6ner\u2019in \u00f6d\u00fcl\u00fcn\u00fc alan Kurumsal \u0130leti\u015fim ve Pazarlama Direkt\u00f6r\u00fc Eray Ak\u0131nc\u0131 konuyla ilgili olarak \u015funlar\u0131 s\u00f6yledi: &#8220;D\u00fcnyan\u0131n en b\u00fcy\u00fck d\u00f6ner zinciri olarak, m\u00fc\u015fteri memnuniyetini her zaman \u00f6n planda tutuyoruz. Ekibimiz m\u00fc\u015fterilerimizden gelen geri d\u00f6n\u00fc\u015fleri en k\u0131sa s\u00fcrede \u00e7\u00f6zebilmek i\u00e7in tam odakl\u0131 \u00e7al\u0131\u015f\u0131yor. \u015eikayet Var da bu s\u00fcre\u00e7te m\u00fc\u015fteri deneyimini y\u00f6netirken bizim en \u00f6nem verdi\u011fimiz sac ayaklar\u0131m\u0131zdan birisi haline geldi. \u015eikayet Var ekibi ile ortakla\u015fa y\u0131l boyunca y\u00fczlerce sorunu \u00e7\u00f6zd\u00fck ve sorun potansiyelli m\u00fc\u015fterileri mutlu m\u00fc\u015fteriye d\u00f6n\u00fc\u015ft\u00fcrd\u00fck. Bu \u00f6d\u00fcl bizim i\u00e7in b\u00fcy\u00fck motivasyon kayna\u011f\u0131 oldu.&#8221;<\/p>\n<p><strong>&#8220;Operasyonel m\u00fckemmeliyet sorunlar\u0131 ba\u015flamadan bitiriyor&#8221;<\/strong><\/p>\n<p>M\u00fc\u015fteri memnuniyeti s\u00fcrecinin sorunlar hen\u00fcz ya\u015fanmadan operasyonel \u00f6ng\u00f6r\u00fclerle ba\u015flad\u0131\u011f\u0131n\u0131 ifade eden Eray Ak\u0131nc\u0131, &#8220;M\u00fc\u015fteri memnuniyeti, bizim sadece sorun ya\u015fad\u0131ktan sonra bunun tazmini ya da \u00f6z\u00fcrle ifade edilen bir olgu de\u011fil. Bunu \u015eikayet Var ekibinin bize iletti\u011fi verilerle daha iyi anlayabiliyoruz. Bu kadar \u015fubesi olup da bu kadar az \u015fikayet almam\u0131z\u0131n en \u00f6nemli taraf\u0131 operasyon ekibimizin sorunlar\u0131 \u00f6ng\u00f6r\u00fcp m\u00fckemmel bir \u015fekilde sahay\u0131 y\u00f6netmesidir. Operasyon ekibimiz tecr\u00fcbe ve \u00f6ng\u00f6r\u00fcleriyle, ayr\u0131ca \u015fubelerimizde s\u00fcrekli i\u015flettikleri denetleme mekanizmas\u0131yla \u015fikayet say\u0131lar\u0131n\u0131n minimumda tutulmas\u0131n\u0131 sa\u011fl\u0131yor&#8221; dedi.<\/p>","protected":false},"excerpt":{"rendered":"<p>D\u00f6ner sekt\u00f6r\u00fcn\u00fcn \u00f6nde gelen markalar\u0131ndan Maydonoz D\u00f6ner, A.C.E Awards 2025 \u00d6d\u00fclleri\u2019nde m\u00fc\u015fteri memnuniyeti \u00f6d\u00fcl\u00fcn\u00fcn sahibi oldu. \u015eikayet Var\u2019\u0131n d\u00fczenledi\u011fi ve m\u00fc\u015fteri memnuniyetini \u00f6n planda tutan markalar\u0131n<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>","protected":false},"author":1,"featured_media":1453,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/posts\/1452"}],"collection":[{"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/comments?post=1452"}],"version-history":[{"count":2,"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/posts\/1452\/revisions"}],"predecessor-version":[{"id":1490,"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/posts\/1452\/revisions\/1490"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/media\/1453"}],"wp:attachment":[{"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/media?parent=1452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/categories?post=1452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/maydonozdoner.com\/en\/wp-json\/wp\/v2\/tags?post=1452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}